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RETURN POLICY

Returns

To be eligible for a return, your item must be unused and in the same condition that you received it.

It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Sale items (if applicable)

Only regular priced items may be refunded or exchange.

Unfortunately, sale items cannot be refunded or exchange.

Defective or damaged

Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received.

Package lost

For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date.

Wrong address

If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility.

You will be liable for reshipment costs once we have confirmed an updated address with you.

Size exchange

Size exchange must notify us at [email protected] within 2 weeks after the product has been received.

Which buyer responsible for paying for shipping costs for returning item to us.

Once your return is received and inspected, we will send you the new one with the correct size.

Unclaimed

Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment.

Partial refunds (if applicable)

There are certain situations where only partial refunds are granted (if applicable)

Any item not in its original condition, is damaged or missing parts for reasons not due to our error

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank.

There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged.

If you need to exchange it for the same item, send us an email at [email protected] Please do not send your purchase back to the manufacturer.

You will be responsible for paying for your own shipping costs for returning your item.

Shipping costs are non-refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.

We don’t guarantee that we will receive your returned item.

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